Sales Policy for EcoItemsVip

Effective Date: December 7, 2024

Welcome to EcoItemsVip! We are committed to providing you with high-quality eco-friendly products and an exceptional shopping experience. Our Sales Policy outlines the terms and conditions that govern your purchase of products from our website. By placing an order with us, you agree to the terms of this policy.

1. Product Availability

All products listed on our website are subject to availability. We strive to ensure that our product information is up-to-date and accurate. However, in rare instances, an item may be out of stock or unavailable after you place your order. If this happens, we will notify you promptly and provide you with options, such as a refund, exchange, or backorder.

2. Pricing

Prices for products on our website are listed in U.S. dollars (USD) and are subject to change without notice. Prices do not include taxes, shipping fees, or other applicable charges unless explicitly stated. You will be informed of the total price, including taxes and shipping costs, at the time of checkout before finalizing your order.

While we make every effort to ensure that product pricing is accurate, errors may occasionally occur. If a pricing error is discovered after you place an order, we will contact you immediately and give you the option to proceed with the order at the correct price or cancel it for a full refund.

3. Payment Methods

We accept a variety of payment methods for your convenience, including credit cards (Visa, MasterCard, American Express), PayPal, and other payment options available at checkout. All payment transactions are securely processed, and your financial information is handled in accordance with our Privacy Policy.

4. Order Confirmation

Once you complete your order, you will receive an order confirmation email. This email will contain an order number and a summary of your purchase. Please review the details of your order carefully to ensure accuracy. If you need to make changes, please contact us as soon as possible.

5. Order Processing and Shipping

After your order is confirmed, we will process and ship it as quickly as possible. Shipping times may vary depending on your location and the shipping method you choose. We offer standard and expedited shipping options to meet your needs. Please refer to our Shipping Policy for more detailed information on delivery times and rates.

In case of delays due to unforeseen circumstances, such as weather, high order volume, or issues with third-party couriers, we will keep you informed about the status of your shipment.

6. International Shipping

We currently offer shipping within the United States only. Unfortunately, we do not ship internationally at this time. However, we may expand our shipping options in the future, so please stay updated by visiting our website for any changes.

7. Cancellations and Modifications

Once an order is placed and payment is confirmed, we begin processing it immediately to ensure quick delivery. Orders can only be canceled or modified before they are shipped. If you need to cancel or modify an order, please contact our customer service team right away. If your order has already been shipped, you will need to follow our Return Policy to initiate a return.

8. Sales Tax

Sales tax is charged based on the state and local tax rates applicable to your shipping address. The appropriate tax amount will be calculated and added to your order total at the time of checkout.

9. Returns and Exchanges

If you are not satisfied with your purchase, please refer to our Return and Refund Policy for detailed information on how to return items and receive a refund or exchange. We are committed to ensuring your satisfaction with every product purchased from EcoItemsVip.

10. Limitation of Liability

EcoItemsVip is not responsible for any damages, losses, or injuries caused by the use or misuse of the products purchased through our website. Please follow all safety guidelines and manufacturer instructions when using any product purchased from us.

11. Amendments to Sales Policy

We reserve the right to modify or update this Sales Policy at any time. Any changes will be posted on this page, and the new version will become effective immediately upon posting. We encourage you to review this policy periodically to stay informed about any updates.